The roastery is fully operational.
Royal Mail is seeing an increased demand on their services and we are expecting parcels to be delayed. Please be patient, but get in touch if you have any questions regarding your order.
All our mail is being sent by Royal Mail standard business services RM24 and RM48. There will now be a daily order processing cut off at 15:00. Orders received before 15:00 will be processed for shipping on the same day. Orders placed after 15:00 will be processed the following day. Free Shipping will use Royal Mail’s 48 hour delivery service.
COVID-19 General Policies
We want to keep you up to date with our most recent business plans surrounding COVID-19 and its impact on our operation. We will be using this page to post the most current information we have and will update it regularly as information and procedures change in the coming weeks.
Katie and I are working hard to keep our business 100% operational through these challenging and uncertain times.
I am still roasting weekly and both our staff have now returned to work. The roastery is operating under strict, enhanced hygiene measures as set out by the Government.
We have applied a Free Shipping threshold of £20 to all our orders placed online but you are still able to select other paid delivery services, if you wish. The carrier will be Royal Mail and we will be using their business 48 postage service.
There may be lengthy delays in the Royal Mail network. For the most up-to-date information, please follow the links below:
To wrap up, the most important thing to us is that you all stay safe and look after each other.
James & Katie