COVID-19 OPERATIONAL UPDATE
Royal Mail is under considerable additional pressure during COVID-19 lock down and as a result, we are expecting parcels to be delayed. Please be patient, but do get in touch if you have concerns about your order.
We are exclusively using Royal Mail Tracked 48 for every order. There will now be a daily aggregation of orders until the cut off time of 16:00. Orders received before 16:00 will be processed ready for shipping the following morning on Royal Mail’s 48 hour tracked service. Orders placed after 16:00 will be scheduled for processing the following day. Royal Mail’s Hull depot is closed on Wednesday during lock down. Therefore, orders received before 10:00 on a Tuesday will be shipped on Thursday mornings to accommodate this.
Your order tracking number will be emailed to you once the order has shipped. Please get in touch if you have any questions regarding your order.
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